Hilary Jackl

“Prior to ordering my plugs from Mateo, I had never ordered a custom set before--I think I had spent maybe $80 at most on a single pair! But I followed him on Instagram for a long while, ogling all the pretty stones, wishing I could buy something from him *someday*. After seeing several sets made with the graveyard point plume agate, I just couldn't contain myself anymore--it's the most beautiful material EVER--so I emailed him to inquire. The entire process was totally amazing. He had me send him screenshots of previous sets he had made that I liked the most, so he could do his best to match the material he used. I was also a bit concerned about the fit of the plugs, because I suck at measuring, and because my ears are temperamental and a lot of plugs just fit me super poorly. He totally understood and actually let me mail him one of my best-fitting plugs so he could ensure the best fit. When my set finally arrived, I was just blown away. Not only did the material almost perfectly match what I was hoping to get, the plugs also FIT LIKE A DAMN GLOVE. Seriously, I have never had a more comfortable AND gorgeous pair of plugs. Worth every penny. Please bury me in these.”

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